Privacy Policy

Effective Date: October 16, 2025

Overview

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.

Information We Collect

Information you provide: Name, phone number, email, address, project details, and any messages you send via forms, email, or phone.
Project and billing details: Scope, materials preferences, scheduling information, and payment-related details processed by our payment providers.
Usage data: IP address, device/browser type, pages visited, and interactions with our site (collected via cookies or analytics tools).
Media and submissions: Photos you share, reviews/testimonials, and any files you upload.

How We Use Information

Quotes and services: To respond to inquiries, prepare estimates, schedule work, and deliver our services.
Communication: To send updates about your project, appointment reminders, or service-related messages.
Operations and improvement: To maintain our website, analyze performance, and enhance customer experience.
Marketing (optional): With your consent where required, to share promotions, updates, or project highlights.
Legal and security: To comply with laws, protect against fraud, and enforce our terms.

Sharing Information

Service providers: We may share information with trusted vendors (e.g., scheduling, payment processing, email/CRM, analytics) who help us operate our business. They are required to protect your information.
Legal requirements: We may disclose information if required by law or to protect our rights, safety, or property.
Business transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
With your consent: We may share project photos, testimonials, or other details publicly only with your permission.

Cookies and Tracking

We use cookies and similar technologies to operate the site, remember preferences, and analyze usage.
You can adjust cookie settings in your browser. Disabling cookies may affect site functionality.
We may use basic analytics (e.g., Google Analytics) to understand traffic and performance.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.
No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Data Retention

We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and maintain records.
We may anonymize or aggregate data for analytics and business purposes.

Your Choices and Rights

Access/Update: Contact us to review or correct your information.
Opt-Out: You can opt out of marketing emails at any time using the unsubscribe link or by contacting us.
Cookies: Manage cookie preferences via your browser settings.
Deletion: You may request deletion of your information, subject to legal or operational requirements.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them. If we learn a child has provided personal information, we will delete it.

Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices. Review their policies before providing any information.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” will reflect the latest version. Continued use of our site or services means you accept any changes.